InfiniteWatch

InfiniteWatch deploys AI agents that monitor, test, and optimize customer interactions across web and voice channels in real time, automatically detecting issues and surfacing prioritized insights for enterprise CX, compliance, and operations teams.

InfiniteWatch sits at the intersection of AI agents and customer experience observability, working with enterprise customers in regulated sectors like banking, insurance, and telecom. Fellows can gain experience deploying production AI systems against real enterprise workloads and learn how to ship AI products that meet enterprise compliance and reliability standards.